Welcome to the Department of Human Oncology Computer Support Website
Contents |
DHO Computer Policies
DHO has a number of internal Computer Policies that everyone within the department should read.
DHO Computer Requirements
You can read the minimum Computer Requirements when purchasing computers for use within the department.
Current Network Status
If you suspect a service on the DHO network is not working, you may want to look at the Network Status.
Printer Problems
If you are experiencing problems printing to our network printers, you may want head to our Printer Problems Page.
Poster Templates
DHO offers free poster printing for its faculty, staff and student members. Poster Templates are available for download.
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University of Wisconsin Help Desk Knowledgebase - Open Impact 1 Cases
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There are no open Impact 1 cases at this time. For recently closed Impact 1 cases, please visit http://kb.wisc.edu/helpdesk/outage.php
Active Alerts
Help Desk-Active News
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Top Helpdesk Issues
University of Wisconsin Knowledgebase - Top Documents of the Week
- Windows Vista - Application Compatibility Issues
This document details application vendor support for Vista and the results of software compatibility testing with the Windows Vista 32-bit operating system. All applications were tested on a fresh Windows Vista build, not an upgrade installation from Windows XP. - Portal Chat Link
This document houses the portal content for the KB. If you are looking for the Help Desk Livechat service please see6454 . - Mac OS X - Using Disk Utility to Repair a Disk
This document explains how to use Disk Utility in Mac OS X to repair a disk. Disk Utility is included withOS X and can be used to repair system file permissions and minor errors in a disk's directory structure. It is located in the Utilities folder within the Applications folder on the hard drive. Disk Utility can also
be run from a Mac OS X installation disc. - Virus (Win) - Symantec's Free Online Virus Scanner
The Symantec Corporation has made a free online virus scanning utility available. We recommend end-users that are not currently running an antivirus program and/or have an out-dated antivirus program installed on their system take advantage of this utility to verify the integrity of their system. - Windows - Disabling Startup Programs
This document explains how to disable startup programs in Windows 98/ME/2000/XP. - Mac OS X - Resetting a Forgotten Account Password
This document explains how to reset a forgotten account password in Mac OS X.
Warning: Do not use the instructions in this document to reset the password for a FileVault protected account. Doing so may render the contents of the account inaccessible. Instead, follow these instructions provided by Apple.
- Internet Explorer - Runtime Error Solution
This document explains a possible solution if you receive 'A Runtime Error has occurred. Do you wish to Debug?' when attempting to load a webpage in Internet Explorer. - Dell Personal Sales Program
For UW-Madison students, faculty, and staff. For departmental orders, please see the Departmental Dell page. - NetID - Account Utilities
Most NetID problems can be resolved without having to call the DoIT Help Desk. A series of NetID tools was created so that you can resolve your account issues quickly and easily.
- NetID - What is a NetID?
This document explains what a NetID is and how it is used.