Welcome to the Department of Human Oncology Computer Support Website
Contents |
DHO Computer Policies
DHO has a number of internal Computer Policies that everyone within the department should read.
DHO Computer Requirements
You can read the minimum Computer Requirements when purchasing computers for use within the department.
Current Network Status
If you suspect a service on the DHO network is not working, you may want to look at the Network Status.
Printer Problems
If you are experiencing problems printing to our network printers, you may want head to our Printer Problems Page.
Poster Templates
DHO offers free poster printing for its faculty, staff and student members. Poster Templates are available for download.
DoIT RSS Feeds
Outages
University of Wisconsin Help Desk Knowledgebase - Open Service Outages
- Currently there are no open unplanned service outages.
There are no open unplanned service outages at this time. For recently closed unplanned service outages, please visit http://kb.wisc.edu/helpdesk/outage.php
Active Alerts
Help Desk-Active News
- No active news articles at this time.
No active news articles. Visit http://kb.wisc.edu/helpdesk/news.php for news archive.
Top Helpdesk Issues
University of Wisconsin Knowledgebase - Top Documents of the Week
- Windows 7 Student Select Activation
This addresses activation issues when installing Windows 7 Pro or Ultimate from the media purchased by individuals from WISC or the DoIT Tech Store. This does not apply to Windows 7 Enterprise media sold to departments for installation on UW-owned computers. - NetID - Activating Your Account
NetIDs are used to access many campus applications and services like the dial-up modem pool, My UW-Madison, Web Enrollment, WiscMail, and WiscCal. All students, faculty, and staff should activate their NetID as soon as possible upong entering the university. Instructions for activating differ for students and faculty/staff. - Online Application: What if I have questions about the application?
Online Application: What if I have questions about the application? - Web Browsers - Clearing Cookies
This document explains how to clear cookies for many popular web browsers. - Windows - Disabling Startup Programs
This document explains how to disable startup programs in Windows 98/ME/2000/XP. - NetID - Account Utilities
NOTE: Some NetID accounts have been purposefully disabled due to possible compromise from a phishing attack. Those that feel they may have been a target of phishing should contact the HelpDesk. Phishing information: http://www.cio.wisc.edu/security/scams.aspx
Most NetID problems can be resolved without having to call the DoIT Help Desk. A series of NetID tools was created so that you can resolve your account issues quickly and easily.
- Mac OS X - Resetting a Forgotten Account Password
This document explains how to reset a forgotten account password in Mac OS X.
Warning: Do not use the instructions in this document to reset the password for a FileVault protected account. Doing so may render the contents of the account inaccessible. Instead, follow these instructions provided by Apple.
- Mac OS X - Using Disk Utility to Repair a Disk
This document explains how to use Disk Utility in Mac OS X to repair a disk. Disk Utility is included withOS X and can be used to repair system file permissions and minor errors in a disk's directory structure. It is located in the Utilities folder within the Applications folder on the hard drive. Disk Utility can also
be run from a Mac OS X installation disc. - Portal Chat Link
This document houses the portal content for the KB. If you are looking for the Help Desk Livechat service please see6454 . - NetID - What is a NetID?
This document explains what a NetID is and how it is used.